What a huge and complex subject, people have written large books on this subject. For me however I am not sure how helpful a big thick book is. It would be better to have something helpful even if it wasn't the whole picture.
So what would be helpful? A simple list that may be right some of the time. Wonder if this is even close:
There's quite a lot there, not sure if that is at 'helpfu'l level yet.
NLP has a model which puts forward an opinion, this is the logical levels model, follow this link for more info www.renewal.ca.
Another model from NLP is that which covers state and physiology, follow this link for more info www.hidden-wealth-keys.com.